Privacy Policy

Privacy Policy - Relation-Ship Couple and Family Therapy

We welcome your visit to our website and Facebook page (hereinafter: the "Websites") as well as your interest in our services. 

Respect for your right to information self-determination and the protection of your personal data are of paramount importance to us. Our data management principles contained in this data protection prospectus have been developed in accordance with the legal provisions related to data management and data protection, in particular taking into account the legislation listed below:

• Regulation 2016/679 of the European Parliament and of the Council ("General Data Protection Regulation" or "GDPR"),
• Act CXII of 2011 on the right to information self-determination and freedom of information. Act ("Information Act"),
• Act V of 2013 on the Civil Code ("Civil Code"),
• in addition, Act XLVIII of 2008 on the basic conditions and certain restrictions of economic advertising activity. Act ("Grtv.").

Protection of personal data

Under data protection law, all information that can be inferred from an individual is considered personal data. This is primarily your name, address and telephone number. In contrast, anonymous data is information that does not allow inferences to be made about a particular person. When you visit our website, unless you initiate a contact process (login to couple and family therapy), we will not record any personal information. We do not collect any personal information through our websites without your consent. It is up to you to decide whether or not to provide this information through contact or Facebook page tracking. We basically use the personal data you provide during the visit to our Websites or at the time of logging in to respond to your inquiries and to send you interesting content and articles. We only process personal data to which you have given prior consent or which we are authorized to process by law. We process your personal data only for a specific purpose, in order to exercise a right and fulfill an obligation. We only process personal data that is essential to the purpose of the data processing and suitable for that purpose. We process personal data only to the extent and for the time necessary to achieve the purpose.

Person of data controllers

The personal data provided by Relation-Ship couple and family therapy and its websites are processed by Edina Csillik, psychologist, sexual psychologist-candidate, couple and family therapist-candidate, and Dóra Zaka, psychologist, counseling psychologist-candidate, couple and family therapist-candidate only within the legal requirements. (hereinafter referred to as Data Controllers).

Data controllers' data

Data controller: Edina Csillik, Dóra Zaka

E-mail address: info@relation-ship.hu

Phone number: +36 30 756 1590; +36 20 970 4522

It is possible to contact the Data Controllers at the above e-mail address, who will keep all e-mails received together with the personal data contained therein for the period necessary to fulfill its contractual and legal obligations.

Data Security

With regard to data security, we comply with the relevant legal requirements in force at any time, in particular, data management operations are designed and implemented in such a way as to ensure the protection of your privacy when applying the legislation.

We have taken all measures necessary to protect the handling and storage of personal data, in particular unauthorized access, alteration, disclosure or deletion, or damage or destruction. You have the right to request the correction or deletion of your recorded data at any time. We will not pass on personal information to third parties without your prior written consent, unless otherwise provided by law (in certain cases - a formal court or police inquiry, legal proceedings for copyright, property or other infringement or a reasonable suspicion thereof in the interests of the Data Controllers). compromise the provision of the service, etc. - we make the personal data of the data subject available to third parties). In all cases where the operators of the Relation-Ship Couple and Family Therapy website wish to use any data provided for a purpose other than the original purpose of the data collection, it shall inform the data subject and request his or her prior consent or withdraw his or her consent at any time.

Purpose of data management

Data Controllers process personal data only for a specific purpose, in order to exercise a right and fulfill an obligation. It corresponds to the purpose of data management at all stages of data management. Data is recorded and processed fairly and lawfully. We strive to process only personal data that is essential to the purpose of the data processing and is suitable for achieving that purpose. Personal data may only be processed to the extent and for the time necessary to achieve the purpose.

The purpose of data management is primarily to operate websites and to provide Relation-Ship couple and family therapy services.

The purpose of data management is based on the above:

• Identification of the client, contact with the client;
• Display personalized content and ads;
• Concluding a therapy contract, defining and modifying its content and purpose, conducting couple and family therapy and monitoring its fulfillment;
• Promoting the preservation, improvement and maintenance of the client's quality of life;
• Invoicing of service-related fees;
• Enforcement of claims related to service fees;
• Fulfillment of the obligations of the Data Controllers, exercise of the rights of the Data Controllers;
• Analysis, compilation of statistics, compilation of publications, development of services (for this purpose the Data Controllers use only anonymized data, aggregates unsuitable for personal identification);
• Protection of clients' rights.

The Data Controllers only process the personal data you provide. The data processed are as follows:

• Full name, e-mail address, telephone number, billing address: The purpose of data management is to identify the client and to contact the client.
• Special personal data: The purpose of data management is to get to know the client's complaint, to hold couple and family therapy sessions, and to monitor the therapeutic process.

Description of the data management process

You have the opportunity to contact Relation-Ship couple and family therapy staff via the websites or by referral, which can be done by phone, online booking system and e-mail. In all cases, the contact details (by name, e-mail and telephone number) will be recorded, based on your voluntary disclosure.

During face-to-face meetings, during the first therapy session, we will ask for your consent for the protection of your personal data. Acceptance of the data protection consent is necessary for the holding of therapeutic sessions.

During therapy sessions, a note is taken based on the information you share to monitor the therapeutic process and stored in a place protected from unauthorized access (lockable compartment).

Duration of data management

Data Controllers will delete personal data if

a) their processing is unlawful: If it is found that the processing of data is unlawful, the Data Controllers shall carry out the deletion immediately.

b) the client requests (with the exception of statutory data processing): You may request the deletion of Personal Data processed with your voluntary consent. In this case, the Data Controllers will delete the data. Deletion can only be refused if the processing of Personal Data is authorized by law. In all cases, the Data Controllers shall provide information on the refusal of the request for cancellation and on the legislation enabling data processing.

(c) the data are incomplete or incorrect and this condition cannot be legally remedied, provided that deletion is not precluded by law;

d) the purpose of the data processing has ceased or the term for the storage of the data specified by law has expired: The deletion may be refused if the processing of the Personal Data is authorized by law; and to bring, assert or defend legal claims.

We will always inform you of the refusal of the cancellation request, indicating the reason for the refusal of the cancellation. Once the request for deletion of personal data has been fulfilled, the previous (deleted) data can no longer be recovered.

Because Relation-Ship provides you with a couple and family therapy service, the relationship between the parties is not time-bound. Based on all this, in the absence of your request, the Data Controllers will process the data for as long as there is a connection between the Data Controllers and you and for as long as we can provide you with a service.

All other data will be deleted automatically if it is clear that the data will no longer be used in the future, ie the purpose of data management has ceased.

(e) it has been ordered by a court or by the National Data Protection and Freedom of Information Authority.

In the event of deletion, the data will be rendered unsuitable for personal identification, and the data carrier containing the personal data will be destroyed.

Data management rights

You have the right to request information about the handling of your personal data, as well as to request the correction of your personal data and the deletion or blocking of your personal data, with the exception of mandatory data processing.

In case of a request for information, we provide information about the data we process or are processed by us or the authorized data processor, their source, purpose, legal basis, duration, name, address and activities related to data processing, circumstances and consequences of the data protection incident and the measures taken. Pursuant to Section 15 (4) of the Data Protection Act, we will provide the information in writing in a comprehensible form as soon as possible after the submission of the request, but no later than within 30 (thirty) days, at your request. You may object to the processing of your personal data in the following cases:

Your objection to the data processing will be examined and a decision will be made within the shortest time from the submission of the application, but no later than within 15 (fifteen) days, of which we will inform you in writing. If you do not agree with our decision, or if you miss the above deadline, you can go to court within 30 (thirty) days from the notification of the decision - or in the case of failure to do so, from the last day of the deadline.

If you consider that the processing of your personal data violates the relevant legislation, you have the right to lodge a complaint with the data protection supervisory authority or to go to court.

Complaints can be lodged with the National Data Protection and Freedom of Information Authority:

Name: National Data Protection and Freedom of Information Authority

Headquarters: 1125 Budapest, Szilágyi Erzsébet avenue 22 / C.

Mailing address: 1530 Budapest, Pf .: 5.

Phone: 0613911400

Fax: 0613911410

USE OF "COOKIES", GOOGLE ANALYTICS, ADWORDS AND REMARKETING PRIVACY POLICY

When you visit our Websites, we automatically collect information (such as the type of search engine you use and information about the operating system, the name of the website you came from, average length of stay, pages visited, etc.) that was not assigned to a particular person, except registration case. We use this information to determine the attractiveness of our website and to continuously improve its content.

This website uses Google's Adwords, Analytics (web analytics) and Remarketing services. Google Analytics / Adwords uses so-called "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google shortens the IP address to the last three digits, so the data cannot be clearly assigned to any natural person. In addition, Google adheres to the privacy practices of the US Safe Harbor Agreement and is registered with the US Department of Commerce's Safe Harbor Program. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Third parties, including Google, use stored "cookies" to trigger ads based on a particular user's visit to a website. Google will not associate your IP address with any other data held by Google. Data collection and storage can be revoked at any time for future visits. By selecting the appropriate settings for your browser, you can refuse the use of "cookies" or delete already stored "cookies" at any time. Most browsers automatically accept "cookies". You may use our website without cookies, however, some features may be partially restricted. Therefore, we recommend that you do not disable the use of "cookies" in your browser.

Cookies can also be blocked on Google services on the Google ads blocking page.

Based on the above, you consent to the processing of your data in the manner and for the purpose previously defined, and the visitor is entitled to use the services of the website free of charge for the purpose of orienting our services. By using our Services, you do not acquire any intellectual property rights in the Services or the content available to you. You may not use content from our Services unless authorized to do so by the owner of such content or otherwise permitted by law.